• Ludhiana, Punjab
  • +91 6239 404 992

Shipping Policy

Shipping Policy for VITHUB.IN
Last updated: July 21, 2025

Thank you for shopping at Vithub! This Shipping Policy explains how we process, ship, and deliver your orders. By placing an order on vithub.in, you agree to the terms below.

1. Order Processing

  • Processing Time: All orders are processed within 1–2 business days (excluding weekends and public holidays) after payment confirmation.

  • Order Confirmation: You’ll receive an email once your order is placed and another when it’s handed over to our logistics partner.

2. Shipping Regions

  • Domestic (India): We ship to all pin codes across India.

  • International: At present, we ship only within India. For international shipping requests, please contact our support team at support@vithub.inin for a custom quote.

3. Carriers & Third‑Party Logistics

We partner with reliable third‑party logistics providers to ensure fast and secure delivery:

  • Delhivery (primary partner)

  • Blue Dart

  • E-Kart

  • Other Regional Couriers (as needed)

You’ll be notified of the carrier handling your shipment in your dispatch email.

4. Shipping Costs

  • Standard Shipping: Flat rate of ₹50 per order across India.

  • Free Shipping: On all orders above ₹999.

  • Cash on Delivery (COD): Additional ₹30 COD charge applies.

Shipping charges are calculated at checkout and clearly displayed before you complete your purchase.

5. Estimated Delivery Times

Region Estimated Delivery Time (from dispatch)
Metro Cities 2–4 business days
Tier‑II Cities 3–5 business days
Remote Locations 5–7 business days

Please note: Delivery estimates are not guaranteed. Delays may occur due to weather, strikes, or other unforeseen events.

6. Tracking Your Order

Once your order ships, we’ll send you:

  • Tracking Number: Via email/SMS

  • Carrier Website Link: To monitor real‑time status

If you don’t receive tracking details within 48 hours of dispatch, please reach out to us.

7. Failed Delivery Attempts

  • Couriers will attempt delivery up to two times.

  • If unsuccessful, the package may be returned to our warehouse.

  • You’ll be contacted to reschedule delivery—additional shipping charges may apply.

8. Lost or Damaged Shipments

  • Damaged in Transit: Inspect your package upon arrival. If you find damage, please refuse delivery and notify us immediately at support@vithub.in with photos.

  • Lost Shipments: If tracking shows “delivered” but you haven’t received your package, contact us within 7 days. We’ll coordinate with the carrier to locate or replace your order.

9. Address Accuracy

Please ensure your shipping address is complete and accurate. Vithub is not responsible for delays or non‑deliveries due to incorrect address information. If you notice an error, email support@vithub.in within 2 hours of placing your order.

10. Contact Us

For any shipping inquiries or assistance, our team is here to help:

Thank you for choosing Vithub. We appreciate your business and are committed to delivering your orders promptly and safely.

Confirm Cancel
Edit